• Resolved ammugowda84

    (@ammugowda84)


    I am facing ad blocker deducted issue from past 6 months but no one could solve this issue. so expecting some help to solve my issue.

    Regards

    Amrutha

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi again Amrutha, and happy new year,

    I’ve checked your previous support topics and these were closed with no response. Not to worry however, let’s perform some additional checks. Note that I’ve also reopened the GitHub issue I created so we can gather more insights on this.

    To troubleshoot this can you check a temporary WordPress site once more, this time using a different device to that currently used? I ask as I just checked a test site myself and in my case I don’t encounter the same. This will help rule out software on your device triggering the notice, as well as helping to determine a possible hosting related block. I checked the previous video you kindly shared, where you did encounter the same, so please do be sure to check this from another device to that which you’re currently using to try connect the AdSense module.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @ammugowda84,

    I’m just following up with you to check whether you’ve had time to check Site Kit set up using a temporary site from another device? If so, and if the same issue occurring, feel free to share a recording from this other device and I can check this with the team. You can use this form to share this privately if preferred.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @ammugowda84,

    We’ve received a Site Health information form response although it doesn’t include an recording of the Site Kit set up experience from another device on a temporarily WordPress site. Let me know if you need assistance providing these. You can use a service such as Loom or Recordit to share.

    Thread Starter ammugowda84

    (@ammugowda84)

    Hi @jamesosborne,

    Here is an attached link that you have asked for https://www.loom.com/share/567f1f74a3224deab3472f6dd7b78aa1

    i have recorded it for you. Please have a look.

    Regards

    Amrutha

    Plugin Support James Osborne

    (@jamesosborne)

    Hi Amrutha,

    Many thanks for sharing. Unfortunately this video you shared is from your existing site. We’re looking to check does the same occur from a disposable WordPress site, and not your own, when attempting to set up from another device. This will help rule out local software triggering this notice. If you can share a recording of this we can then move on and start troubleshooting possible site or host configurations.

    I noticed also from the video you shared, you have WP Asset Cleanup and possibly other plugins active that can trigger the Ad Blocker notice, but do please perform a check on the disposable WordPress site first.

    Thread Starter ammugowda84

    (@ammugowda84)

    Hi @jamesosborne,

    Thanks for letting me know that, here i have rerecorded it https://www.loom.com/share/c22dede1f8b44007b82155c16a6a14d9 from ?disposable WordPress site.

    Regards

    Amrutha

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing this recording. From what I can see you’re encountering the same Ad Blocker message from a TasteWP site. I’ve just tested a TasteWP site myself and I don’t encounter the same. This leads me to think that something locally may be triggering this notice.

    When you performed this check on a TasteWP site, can you share whether you used a difference device as suggested (if available)? If not, I’m curious to know do you encounter the same on that same TasteWP site from another device, even a mobile phone.

    Thread Starter ammugowda84

    (@ammugowda84)

    Hi

    Thanks for your reply. I tried via mobile phone and it’s working fine. No problem deducted but when I tried via my system it showing issues as I mentioned before. The problem still the same.

    Regards

    Amrutha

    Plugin Support James Osborne

    (@jamesosborne)

    Appreciate you performing this troubleshooting check @ammugowda84, very interesting, in particular if others report Ad Blockers not based on their plugin environment or WordPress/hosting set up.

    Based on these latest update, what you’re experiencing is a local or network level block. While this isn’t something we can address within Site Kit, you will be able to view your AdSense traffic within Site Kit from another device, such as your phone. Alternatively, you can view your AdSense revenue from the AdSense platform directly, even if using your current device or PC, which seems to be triggering an Ad Blocker notice.

    If you are looking to troubleshooting what specifically may be causing an Ad Blocker notice on the Site Kit dashboard, you can check the software on your computer, temporarily disabling any firewall or other application while checking the Site Kit dashboard each time.

Viewing 9 replies - 1 through 9 (of 9 total)
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