Actualizacion woocommerce

  • Resolved valy107

    (@valy107)


    4 years, 7 months ago

    He actualizado woocommerce a la última versión y ahora mi pagina aparece caída y mi tienda online ha desaparecido, no puedo subir productos ni categorías, no me aparece la opción de woocommerce en el menú del escritorio. He intentado reinstalar el plugin pero me aparece “Instalación fallida: La carpeta ya existe” Me he quedado sin tienda, alguien me puede ayudar?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hello @valy107

    Typically issues like this are caused by a theme or plugin conflict.

    As a starting point and to ensure that’s the case, we’ll recommend you to try switching back to a default theme like Twenty Twenty and disabling all plugins except for WooCommerce to see if this resolves the problem.

    Here is a link that better outlines that process:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    If this fixes the issue, then re-enable each plugin one at a time, then the theme, until you find the one that’s causing the conflict.

    Plugin Support Damianne P (a11n)

    (@drwpcom)

    Hi @valy107. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Actualizacion woocommerce’ is closed to new replies.