Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support john

    (@johnweru)

    Hey there

    Sorry about the issue here

    In this case, kindly let us know of the plugin version you are using. In the meantime, please try disabling all of your other plugins except BuddyPress and check whether the issue is resolved. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    Please do keep us posted on this

    Kind Regards

    Thread Starter promtedcoin64

    (@promtedcoin64)

    Hello,
    I’m using Version 1.6.5.

    Thank you for the suggestion. I have done that and it is only when deactivating “BuddyPress Builder for Elementor” that the page styles were ok.

    However I’ve had to disable it now because it is creating a Fatal error. See below:

    Fatal error: Uncaught Error: Call to undefined method Elementor\Widgets_Manager::register() in /home/accname/public_html/www.exampledomain.com/wp-content/plugins/stax-buddy-builder/core/hooks/ElementorHooks.php:258 Stack trace: #0 /home/accname/public_html/www.exampledomain.com/wp-includes/class-wp-hook.php(292): Buddy_Builder\ElementorHooks->widgets_registered(Object(Elementor\Widgets_Manager)) #1 /home/accname/public_html/www.exampledomain.com/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters('', Array) #2 /home/accname/public_html/www.exampledomain.com/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /home/accname/public_html/www.exampledomain.com/wp-content/plugins/elementor/includes/managers/widgets.php(99): do_action('elementor/widge...', Object(Elementor\Widgets_Manager)) #4 /home/accname/public_html/www.exampledomain.com/wp-content/plugins/elementor/includes/managers/widgets.php(235): Elementor\Widgets_Manager->init_widgets() #5 /home/accname/public_html/www.exampledomain.com/wp-content/plugins/elementor/inclu in /home/accname/public_html/www.exampledomain.com/wp-content/plugins/stax-buddy-builder/core/hooks/ElementorHooks.php on line 258

    Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for keeping in touch with us

    In this case, kindly end us your system info. You can find it in under Elementor → System info. Please use Pastebin to paste it and send it to us.

    About the error here, we will be releasing an update shortly to resolve this issue.

    Kindly bear with us in the meantime and apologies for the inconvenience this has caused

    Regards

    Thread Starter promtedcoin64

    (@promtedcoin64)

    Hello. thank you for releasing an update.

    Here is the pastebin for the system info:
    https://pastebin.com/dKdNr5JW`

    Thanks
    P.

    Plugin Support john

    (@johnweru)

    Hey there,

    Thanks for the system info

    In this case, could you please try disabling all those third-party plugins you have in place except BuddyPress and BuddyBuilder. Once this is done, please create a fresh Site-Wide Activity template and save it. With this done, please check on the activity page display.

    Let us know how it goes till this point.

    Kind Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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