ActiveCampaign integration, adding to list and automation not working

  • Resolved kungfunnel

    (@kungfunnel)


    1 year, 2 months ago

    Hi, I love your plugin and I have a couple of issues I would like to check with you:

    1. My form is connected to ActiveCampaign and I’ve activated the integration, contacts are being sent to ActiveCampaign correctly but not to a list or to a particular automation (I have set this condition in the integration settings, but it’s not working). Is there a problem with that?
    2. I also connected the form to Google Sheets, I’ve set up everything as explained in your instructions https://ays-pro.com/instructions-for-survey-maker-plugin-integrations#frag_google_sheets and the integration is active. Anyway, no google sheets is created automatically and I cannot find where the answers are being sent.

    Thanks for your help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @kungfunnel,

    Thank you for the topic.

    As you are using the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will check it your case and guide you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    For other readers, we are closing the ticket here as the customer already contacted us via email and our Support Specialists are currently investigating the case.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘ActiveCampaign integration, adding to list and automation not working’ is closed to new replies.