Activation Link not working in emails

  • Resolved atelierdevelopers

    (@atelierdevelopers)


    3 years, 8 months ago

    We are using the standard sign-up confirmation email with the shortcode [activation_link]Confirm your subscription.[/activation_link]

    But when it comes through to the email address that signs up there isn’t a link at all

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @atelierdevelopers!

    Could you please share a screenshot of the email itself? Please also provide a screenshot of the settings in MailPoet -> Settings -> Sign-up Confirmation.

    Also, could you let us know the URL of the website where your form is? So we can try a test sign-up from our end and take a look at the email.

    Hi there @atelierdevelopers,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    I have a similar problem. Despite clicking the subscription confirmation link, my members are not being subscribed to the newsletter.

    This is the website https://shen.org.au/

Viewing 3 replies - 1 through 3 (of 3 total)
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