activation is not this is without the captcha

  • Resolved Donalisa Santos

    (@donna4u2)


    5 years, 2 months ago

    Hi the activation use to work in the past and not sure why this is not working any longer. I have deactivated captcha when trying to activate a user member. Not sure what has happened.

    Also my password is not working, when clicking on that link and entering that a new password it says invalid key when trying when pressing on the submit button.And when resubmit another forgotten password and the email goes to my inbox however there is no link to reset that password, I tried again and resubmit another forgotten password and it still doesn’t give me a link to reset my password.This was working as well in the past. This was test without the recaptcha

    Not sure if this has anything to do with the latest version of word press the one that I am using is WordPress version 5.3.2

    BTW My captcha is not working as well it says error Recaptcha failed.
    Not sure what has happened.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Stiofan

    (@stiofansisland)

    Hi Donna,

    I don’t think the WP version has anything to do with it, my guess would be that the email template is missing the link variable, or that you are already logged in when clicking the reset link?

    Please post on our own support forums where a member of the support team will be able to assist further: https://userswp.io/support/

    Thanks,

    Stiofan

    Thread Starter Donalisa Santos

    (@donna4u2)

    Ok thank you. Happy New Year.

Viewing 2 replies - 1 through 2 (of 2 total)
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