Activation email not received

  • Resolved MissMad

    (@missmad)


    4 years, 8 months ago

    HI!

    I installed the plugin but on test I never received the activation email.
    I’ve checked the spams and tried with two different email addresses but it didn’t change a thing.
    Note: I use Sendinblue mail server in order not to have any sending problems from my website. I also received an email from the website notifying me there’s a new user, so it means emails are sent.
    Could you help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor gfirem

    (@gfirem)

    Hi @missmad, my name is Guillermo. I love to help you with the issue you are facing and if you face any other issue.

    On another topic, we are open to supporting the free and pro version through the email [email protected]. If you like we can continue over there.

    Do you know which version of the plugin you are using? Is a Free or Pro version?

    Plugin Contributor gfirem

    (@gfirem)

    Hi @missmad, did you sort the issue you report?

    Plugin Author Sven Lehnert

    (@svenl77)

    Hi @missmad

    I hope this issue was sorted for you. Please let me know if you have any questions left. We like to help.

    Greetings,
    Sven

Viewing 3 replies - 1 through 3 (of 3 total)
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