Activating WordPress Multisite

Did you follow all the steps in this guide Create A Network?

As far as I can tell, yes. I am activating multi-site on a site that was not a new installation, so that may be part of the problem. I checked and GoDaddy says “NOTE: You cannot use the WordPress Subdomains option with our shared hosting if you are planning on using wildcard subdomains.” Do you think that this may be the problem? I was trying to use the subdomain option, but I didn’t see anything about wildcard subdomains in the set up. Thanks for your help.

The site was a relatively new one, so I wiped the WordPress installation and started over. I’m still having problems, but I think I will start a new thread.

Sounds strange. Do you have phpMyAdmin or some other way to get into the database? Can you log in to verify that the database looks ok?
I’ve installed numerous multisites and never run into this problem.

I completely wiped the old site. I successfully added multisite, and added a new site – trecalt.com/tests – which is there with absolutely no styling. When I try to access the dashboard for trecalt.com/tests I get the following error message:

“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache Server at trecalt.com Port 80″

I’ve activated error logging on my server – GoDaddy – but the message there says it may take up to 24 hours to see the error messages. I checked and there are 4 new files in the error log file, but all are empty.

The main site, trecalt.com, works fine, and so does the dashboard for the network.

I am using the subdirectory, not the subdomain, option, because GoDaddy has warnings about using subdomain wildcards in a shared hosting environment.

I have researched this problem and have seen that it may be something to do with the htaccess file. This is the contents of my htaccess file:

# BEGIN WordPress
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]

# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ – [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) trecalt/$2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ trecalt/$2 [L]
RewriteRule . index.php [L]

# END WordPress

Thanks for your help.

This error on my error log looks relevant:

Tue Oct 07 09:58:23 2014] [8914241] [core:error] [client 70.78.228.34:58553] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace., referer https://trecalt.com/wp-admin/network/plugins.php?plugin_status=all&paged=1&s=

[Tue Oct 07 10:29:54 2014] [8914241] [core:error] [client 85.229.176.210:41295] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace., referer https://trecalt.com/tests

I get this error whenever I try to access the dashboard of the multisite – the referer varies by which part of it I’m trying to access

I’ve seen that pesky redirect error message before, but can’t seem to remember how it was solved.

Anyway, most of the multisite networks I’ve installed is set up using subdomains. However, the most recent network is installed using the subdirectory setup. I compared your htaccess to mine and they are pretty much the same up until the following lines:

Yours:

RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) trecalt/$2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ trecalt/$2 [L]

Mine:

RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]

Notice the difference near the end of the lines?
Do you have WordPress installed in a directory called “trecalt” in your root directory?

Yes, this is a shared hosting account, and trecalt is actually hosted in a folder of coquihallaschool dot com –

What does the multisite settings in you wp-config.php look like?

/* Multisite */
define( 'WP_ALLOW_MULTISITE', true );
define('MULTISITE', true);
define('SUBDOMAIN_INSTALL', false);
define('DOMAIN_CURRENT_SITE', 'example.com');
define('PATH_CURRENT_SITE', '/');
define('SITE_ID_CURRENT_SITE', 1);
define('BLOG_ID_CURRENT_SITE', 1);

/* Multisite */
define( 'WP_ALLOW_MULTISITE', true );
define('MULTISITE', true);
define('SUBDOMAIN_INSTALL', false);
define('DOMAIN_CURRENT_SITE', 'trecalt.com');
define('PATH_CURRENT_SITE', '/');
define('SITE_ID_CURRENT_SITE', 1);
define('BLOG_ID_CURRENT_SITE', 1);
/* That's all, stop editing! Happy blogging. */

Do you think that the domain current site should be coquihallaschool.com/trecalt ? This is where it’s actually hosted.

No, the multisite settings seems correct.

Do you have all files for the site in the trecalt folder or do you have wp-config.php and index.php outside it?

Another question: Go to network admin, then Sites and then click edit on the main site. Under the settings tab, what does the Siteurl and Home values say?
What does these values say for the second site?

Thanks so much for your help. This is what I love about WordPress – the community.

All my files are in the trecalt folder.

Settings for trecalt.com:
Siteurl https://trecalt.com
Home https://trecalt.com

I can’t access the settings for the other site. When I try I get an “Internal Service Error…”

I just created another site – trecalt.com/portfolios – to see if the same problem would occur, and it did. It creates the site, but I can’t access the backend.

Thanks again.

Is there a place in the files for the site where I can find the settings – a file where they are stored? I could check using FTP if I knew where to look.