Activating the plugin causes error in WordPress admin

  • Resolved jrivett

    (@jrivett)


    1 year, 3 months ago

    I was able to install and activate this plugin on our development site, but for some reason when I try to activate it on our production site, I get the message “There has been a critical error on this website.” in WordPress admin. There’s a corresponding error in the web server’s error log: “[fcgid:warn] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in …/wp-includes/meta.php on line 1194”. Manually removing the plugin folder restores the WordPress admin page.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mouindi

    (@mouindi)

    Hi @jrivett, sorry to hear that you have faced this issue and for this delayed reply.

    Generally this issue may occur for plugin and theme conflict. Just to be sure please disable all the plugins except WooCommerce, Product Stock Manager & Notifier and check. then enable one plugin at a time to locate the conflicting plugin.

    Please do keep us posted.

    Thread Starter jrivett

    (@jrivett)

    I can’t really disable all the plugins on the production site, for security reasons. However, I enabled all the plugins on the development site that are enabled on the production site, and the problem did not show up on the development site. I’ll keep working on it, but it doesn’t look promising.

    Plugin Support mouindi

    (@mouindi)

    @jrivett,

    It appears to be an issue related to the site. To diagnose and address this, we require specific details related to your site. However, as per www.remarpro.com policy, you are not permitted to share those details here.

    If you would like us to investigate this matter further, please contact us through the following link: https://multivendorx.com/support-forum/

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Activating the plugin causes error in WordPress admin’ is closed to new replies.