Activating plugin disables incoming metadat from Affiliate partner network

  • Resolved gerdenhaan

    (@gerdenhaan)


    2 years, 6 months ago

    Hi Webtoffee,

    We use an affiliate partner to accept external customer orders. After a sale in the netwerk is done, our affiliate partner transfers order-data to our shop. Some extra meta-orderdata, using ACF custom fields, is added to the orderpage. Data like sales-netwerk, unique numbers, is added to the order in WooCommerce.

    After switching on the Sequential Order Numbers plugin no metadata from our affiliate partner is receiving our shop. So we are missing essential data to complete the order.

    It seems there is a conflict between both applications.

    Is there any kind of fix possible? We are using the affiliate network for some years now, the extra orders are important for the continuity of our company.

    Thanks in advance.

    Ger den Haan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @gerdenhaan,

    Greetings from WebToffee!

    The issue might be some conflict with the affiliate plugin that you use. Can you share your WooCommerce system status report (WooCommerce>status>system status report) and the zip file of the affiliate plugin via this link to check the issue?

Viewing 1 replies (of 1 total)
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