Activating plugin breaks front page widgets and Pages

  • I’m using the latest version of WP and Genesis and the Executive Pro theme. Also using the latest version of Woocommerce.

    Yesterday the home page disappeared except for the footer widgets. All other widgets are gone. All other pages also are blank except for the store pages.

    I have disabled all plugins and re-enabled one by one. Genesis Connect is the culprit. If I remove the code which is required to be place in the functions.php file. Everything works but the shop styles are broken.

    I have no idea where to go from here, but its urgent. Thankfully the site is in development or my client would be shredding me. I have gone to the time and effort to recreate the site in a fresh WP install on my local server. As soon as I put the code (copied directly from where it is provided during enabling Woocommerce) at the bottom of the functions.php file (where I have always put it, many times), everything breaks.

    I have enabled WP-Debug – but this provides no information.

    I see this plugin has not been updated in over a year? Is this a new bug?

    Some urgent assistance would be much appreciated.

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  • Hello mintjelly,

    I came across your topic while researching for “genesis woocommerce connect blank pages”.

    I also had a similar issue when I updated the plugins on my website. After the update, I realized that my non-shop-pages were all blank. After debugging, I found that it was the Genesis Connect Woocommerce plugin that was causing the problem.

    I managed to patch the issue by modifying line 66 in genesis-connect-woocommerce/lib/template-loader.php from

    elseif ( is_post_type_archive( 'product' ) || is_page( get_option( 'woocommerce_shop_page_id' ) ) ) {

    to

    elseif ( is_post_type_archive( 'product' ) ) {

    The root cause of this issue was that my Woocommerce installation did not have an associated Shop page, so genesis would load the archive-product template on all pages.

    The issue can also be fixed by associating a Shop page in your Woocommerce configuration, but in case that you do not need the Shop page, you can follow the above steps to bypass it.

    I hope this post can help you out.

    Thread Starter mintjelly

    (@mintjelly)

    Thank you SO much! This advice is invaluable.

Viewing 2 replies - 1 through 2 (of 2 total)
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