Activating Elementor disables change address dropdown in cart

  • Resolved kristencheah

    (@kristencheah)


    1 year, 2 months ago

    We recently did a plugin conflict test for another issue, but found out instead that when elementor is activated, the dropdown option in the “Change Address” field disappears and the page jumps to the header instead. Theme is Astra and only Woocommerce & Elementor was activated for this test.

    Please remedy or advise.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Denny Paul

    (@thetechxpert)

    Hello @kristencheah,

    Thank you for contacting us.

    The issue you are facing is usually caused due to a conflict. Since no 3rd party plugins were installed other than WooCommerce and Elementor, the issue could be related to a theme conflcit or custom code conflict.

    Please try re-installing the latest versions of Elementor, WooComerece and Astra theme.

    Also, please try changing the Astra theme to a default TwentyTwenty3 theme or Hello Elementor Theme and check if the issue replicates.

    Best Regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Activating Elementor disables change address dropdown in cart’ is closed to new replies.