Activating Apple pay crashes last WP

Hi @dfuzion,

I’ve not tested payments yet but after WP 6.4 update I activated Apple pay and it crashed WP. I have to rename plugin in FTP folder to disable it and see WP up again. Front was till work when BO crashed.

From what I understand, you’re experiencing an issue with the WooCommerce Stripe Payment Gateway. Specifically, after updating to WordPress (WP) 6.4 and activating Apple Pay, your WordPress crashed. You were then required to rename the plugin in your FTP folder to disable it and restore WordPress.

We’re sorry to hear about the inconvenience this has caused. We’ve noticed similar reports from other users experiencing potential Stripe API, WP-Admin, and performance issues after the WP 6.4 update. Our team is aware of this issue and is currently working diligently to find a solution. ?? WP 6.4 update causing potential Stripe API, WP-Admin, and performance issues.

In the meantime, as a workaround, you might consider reverting your WordPress to a previous version. This could potentially resolve the issue temporarily until we provide a fix. You can do this by using plugins such as ??  WP Rollback or Rollback Auto Update.

?? Quick heads-up: It’s really important to backup your full site and database before making any changes. This will ensure that if anything goes wrong, you can easily restore your site to its previous, working state.

Again, we apologize for the inconvenience and appreciate your patience as we work to resolve this issue. We will keep you updated on our progress.

Hi @dfuzion,

I would just like to provide an update on this ??

WP 6.4.1 is now available, and seems to resolve the issue for most users who have reported a similar issue.

Can you please try updating to WP 6.4.1 and see if this resolves the issue on your end?

We always recommend ensuring that you have a good backup of your full site and database before performing any updates or making any changes to your live site, so that, should something go wrong, you are able to easily restore your site to a functioning state.

Let us know how this goes!

Hi, thanks for your support messages.
I updated WP AND woocommerce (8.2.2) but no change… Still crashing.

Hi @dfuzion,

I updated WP AND woocommerce (8.2.2) but no change… Still crashing.

Ah, thanks for providing an update!

I’d like to take a closer look at your sites current environment, can you please share a copy of your sites System Status Report which you can find via WooCommerce?→?Status.

Select?Get system report?and then?Download for Support. This will download a TXT file that has the contents of the SSR which you can then share with us here.

Additionally, please can you share the following:

• Stripe logs: go to WooCommerce → Settings → Logs and click the dropdown to select the latest Stripe logs.
• System Status Report:?navigate to?WooCommerce?→?Status. Select?Get system report?and then?Download for Support. This will download a TXT file that has the contents of the SSR which you can then share with us here.

Cheers!

Ok, I know where was the problem…
I looked at woocommerce logs and saw that activating Apple Pay crashed due to a filter in functions.php disabling something : “disable_embeds_rewrites”.
Now it’s not crashing ! Sorry to take you time for this…

But Apple Pay is still not working on product and payment page…

Hi @dfuzion

Ok, I know where was the problem…
I looked at woocommerce logs and saw that activating Apple Pay crashed due to a filter in functions.php disabling something : “disable_embeds_rewrites”.
Now it’s not crashing ! Sorry to take you time for this…

I’m glad you were able to find the culprit of your issue here! ??

But Apple Pay is still not working on product and payment page…

Can you please share with us a screenshot of what you’re seeing on your end for us to check this further?

If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, as @beautyofcode requested, please share with us the necessary information below for us to investigate the issue further:

• System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs (if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

Cheers!