• Resolved Blue2 GmbH

    (@blue2shop)


    Hello,

    if I put the product categories into menu it looks like this

    After activating “Automatically add all descendants as submenu items” the submenu is shown as wanted. Instead of one issue. The Wishlist-Icon slips into one submenu

    How is that fixable?

    Kind regards,
    Johannes

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @blue2shop,

    This issue could be related to a few things such as plugin conflicts, CSS styling, or theme issues. Here’s a general approach that could help debug the problem:

    1. **Plugin Conflict:** Temporarily deactivate other plugins apart from Add Descendants As Submenu Items and WooCommerce (I’m assuming you’re using WooCommerce as your eCommerce platform because of the Wishlist feature). See if the issue persists. If it disappears, reactivate the plugins one by one to find the potential problem.

    2. **Theme Conflict:** Switch to a default WordPress theme like Twenty Twenty-One and check if the problem still occurs. If not, the issue might be with your current theme, possibly its CSS or JavaScript.

    3. **CSS Fix:** If the problem is related to styling, custom CSS can help. Inspect the element using your browser’s developer tools to find its specific CSS class or ID, then use custom CSS to correct its appearance. I recommend using a child theme or Custom CSS module in Jetpack for this to avoid losing your changes after a theme update. Please share the specific CSS class or ID if you’re unsure how to proceed.

    Don’t forget to back up your site before making these changes!

    If you still encounter the issue after these steps or you’re unsure about inspecting the element or adding custom CSS, please share more information about your active theme and plugins, or any custom code you have added.

    Let me know what you find out!

    Thread Starter Blue2 GmbH

    (@blue2shop)

    Hello Stef,
    I can say that this problem arises solely from the activation of the submenu of the product category “Onlinesortiment”. The wishlist link is then displayed in the product category “Onlinesortiment”. As soon as I turn off the submenu feature, the wishlist reappears in the main menu.
    And yes, this only happens with this particular product category. Other product categories have no influence on this.
    So I think I need to exclude the whislist when selecting the submenu for this product category. But how?
    Do you have any ideas?

    Kind regards,
    Johannes

    Plugin Support Stef (a11n)

    (@erania-pinnera)

    Hi there, @blue2shop,

    I searched around in the forum and I found a similar – but not identical – question. Can you try checking the thread and see if that can help fix your link subdomain that doesn’t work?

    Thread Starter Blue2 GmbH

    (@blue2shop)

    This problem was solved by setting a different counter position in the plug-in with which the conflict existed

    Kind regards,
    Johannes

    Plugin Support Jay

    (@bluejay77)

    Hi @blue2shop,

    Thank you for letting us know — I’m glad you identified the conflict and found the solution ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Activated submenu makes other point disappear’ is closed to new replies.