Activated on Staging Site Accidentally

  • Resolved kasimmons

    (@kasimmons)


    1 year, 7 months ago

    Hello. My Developer for some ducking reason activated Jetpack on my staging site (https://staging.tourpass.com) which deactivated our main production site?https://tourpass.com?– how do we fix this?

    To try and remedy this, I’ve deactivated the staging site and attempted to reactivate the production site. When attempting to connect production site to Jetpack I get an error. Any suggestions would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @kasimmons

    Can you try connecting Jetpack on the production again? I’ve made some changes on our end which should help with the connection.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @kasimmons

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

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