[NSFW] activate gives blank product page

Hi @marconn61

Thank you for reaching out!

In order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hi,

I can’t find in woocommerce the status section.
I see in the WordPress dasboard WooCommerce en when I click on it you get a menu but there is no status link.

Hello @marconn61,

You should be able to find it here.

Link to image: https://i.imgur.com/GQpafvK.png

If it’s not there for any reason, you can access the page from the following URL directly by replacing MySite with your domain.

https://Mysite.com/wp-admin/admin.php?page=wc-status

Look forward to hearing back from you.

it works only with the second solution.

### WordPress Environment ###

WordPress address (URL): https://skynalashop.nl
Site address (URL): https://skynalashop.nl
WC Version: 7.0.0
REST API Version: ? 7.0.0
WC Blocks Version: ? 8.5.1
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: nl_NL
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.4.30
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.5.16-MariaDB-cll-lve
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.0.0
WC Database Prefix: wpxu_
Totale database grootte: 13.95MB
Database gegevens grootte: 9.51MB
Database index grootte: 4.44MB
wpxu_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wpxu_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.20MB + Engine InnoDB
wpxu_woocommerce_order_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_woocommerce_order_itemmeta: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
wpxu_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wpxu_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpxu_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxu_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxu_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxu_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxu_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_actionscheduler_actions: Data: 0.30MB + Index: 0.44MB + Engine InnoDB
wpxu_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_actionscheduler_logs: Data: 0.25MB + Index: 0.23MB + Engine InnoDB
wpxu_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wpxu_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxu_options: Data: 3.05MB + Index: 0.16MB + Engine InnoDB
wpxu_postmeta: Data: 2.45MB + Index: 1.84MB + Engine InnoDB
wpxu_posts: Data: 1.30MB + Index: 0.23MB + Engine InnoDB
wpxu_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpxu_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wpxu_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxu_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpxu_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpxu_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxu_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxu_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpxu_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpxu_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpxu_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wpxu_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpxu_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpxu_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 664
global_product_addon: 7
nav_menu_item: 10
page: 20
post: 4
product: 184
revision: 92
shop_coupon: 13
shop_order: 40
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (8) ###

Jetpack: door Automattic – 11.4
Mollie-betalingen voor WooCommerce: door Mollie – 7.3.3
P3 (Plugin Performance Profiler): door GoDaddy.com – 1.5.4
reSmush.it Image Optimizer: door reSmush.it – 0.4.8
WooCommerce Product Add-ons: door WooCommerce – 4.1.0 (update naar versie 5.0.0 is beschikbaar)
WooCommerce: door Automattic – 7.0.0
WordPress Importer: door wordpressdotorg – 0.8
WP Fastest Cache: door Emre Vona – 1.0.6

### Inactive Plugins (1) ###

Facebook for WooCommerce: door Facebook – 2.6.28

### Must Use Plugins (1) ###

p3-profiler.php: door  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Winkelbasis: #47 - /shop/
Winkelwagen: #48 - /winkelmand/
Afrekenen: #49 - /afrekenen/
Mijn account: #50 - /mijn-account/
Algemene voorwaarden: #31 - /algemene-voorwaarden/

### Theme ###

Name: Bulk PRO
Version: 1.3.1
Author URL: https://themes4wp.com/
Child Theme: ? – Als je wijzigingen aanbrengt in WooCommerce of in een hoofdthema dat je niet zelf gebouwd hebt
raden we het gebruik van een sub-thema aan. Zie: Hoe maak je een sub-thema

WooCommerce Support: ?

### Templates ###

Archive Template: Je thema heeft een woocommerce.php bestand. Je zult het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.
Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-30 14:48:26 +02:00
Options: ?
Notes: 82
Onboarding: completed

### Action Scheduler ###

Afgerond: 930
Oldest: 2022-09-28 16:08:32 +0000
Newest: 2022-10-29 07:52:47 +0000

Mislukt: 1
Oldest: –
Newest: –

In afwachting: 2
Oldest: 2022-10-29 19:33:47 +0000
Newest: 2022-10-29 19:33:52 +0000

### Status report information ###

Generated at: 2022-10-29 17:11:08 +02:00

Hello @marconn61,

If I understand this correctly, you’re not able to edit products while the Facebook plugin is enabled.

I wasn’t able to find any similar reports in Github, I believe this is nothing more than a plugin conflict. ??

Can you please re-active the plugin and instead disbale the following?

Mollie-betalingen voor WooCommerce: door Mollie – 7.3.3
P3 (Plugin Performance Profiler): door GoDaddy.com – 1.5.4
reSmush.it Image Optimizer: door reSmush.it – 0.4.8
WordPress Importer: door wordpressdotorg – 0.8
WP Fastest Cache: door Emre Vona – 1.0.6

Also, please make sure to update the WooCommerce Add-ons plugin.

If the problem is not there after doing so, you can start enabling these plugins one by one to see which is causing the problem.

Let us know how it goes.

You’ve understand it correctly. I’ve tried your solutions but nothing will help. I updated WooCommerce Add-ons plugin but this is also not the solution.

You’ve understand it correctly. I’ve tried your solutions but nothing will help. I updated WooCommerce Add-ons plugin but this is also not the solution.

Sorry to hear that.

Can you please try switching to the storefront theme? It seems like your theme is overriding some files as you can see below.

Archive Template: Je thema heeft een woocommerce.php bestand. Je zult het woocommerce/archive-product.php template niet kunnen overschrijven omdat woocommerce.php prioriteit heeft over archive-product.php. Dit is bedoeld om weergave-problemen te voorkomen.

Let us know how it goes.

I’ve changed it but it still doesn’t work. The total layout was changed when I instal the theme off the storefront.

That’s unusual, I think we need to take a closer look at this one. Can you please create a ticket from the link below?

https://woocommerce.com/my-account/create-a-ticket/

You might need to create an account if you don’t already have one. Please make sure to include the link to this thread in the email so we know what has been done already.