Action Schedular

Hey @amanda789 !

It sounds like you are having troubles connecting your MailChimp account with WooCommerce using MailChimp for WooCommerce?

It is hard to say for certain what is happening without much information on your site. Generally, I have seen this error when using an older version of the plugin. I would be happy to look into this a little closer if you could share a copy of your site’s System Status report.

You can find it by going to WooCommerce ? Status Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.

Thanks!

is it safe to upload my systems status report? There’s no way for it to cause a security issue for my site or reveal any customer personal info?

Hey again @amanda789 !

Thanks for your quick response. There is no security risk in posting this data, it is just some basic info. However, if it is better for you would prefer it may be better if you take your System Status Report and submit it in a ticket from WooCommerce. You can do so from here ? https://woocommerce.com/my-account/create-a-ticket/

This extension is actually built and supported by MailChimp and they will be the best team to support you with this error.

I hope this helps.

Thanks I have done that but haven’t received a response yet.

Hey @amanda789,

With Covid-19 the WooCommerce support services are a little busier at the moment and therefore response times to submissions are taking a little longer than they usually would.