Action required: Migration to Payment Intents API

  • Resolved topfra

    (@topfra)


    6 months, 1 week ago

    Hello, I am using the Stripe Payments Gateway in conjunction with Woocommerce Subscription. We offer the SEPA Direct Debit payment method for our subscriptions.

    I have received an e-mail from Stripe that as of 15 August 2024, the Sources API will no longer support non-card payments (e.g. SEPA). To avoid disruption to my business operations, i should migrate from the “Sources API” to the “Payment Intents API”, Stripe’s latest payment API or contact the developer of the plugin.

    For our recurring transactions using SEPA, we would need to perform a data migration to ensure that existing recurring payments are not interrupted. Otherwise recurring payments would stop working as of 15 August 2024.

    Are you aware of this?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @topfra,

    I understand your concern on ensuring your recurring transactions continue without interruption. At the moment, I am not aware of this and will need to reach out to the team to understand if they are all aware of this.

    However, I would truly appreciate it if you can share with us the email in our internal ticketing system, please contact us at Woo.com > My Account > Support. You may need to create an account before you can access that page.

    Looking forward to hearing from you.

    Cheers!

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @topfra,

    This is to confirm our developers are aware of this change and will update the plugin accordingly before August. Please keep an eye on our changelog for more information.

    Is there anything else we can help you with today?

    Cheers!
    -OP

    Thread Starter topfra

    (@topfra)

    I’m glad to hear that. So I’m not going to touch anything myself with Stripe, as they also offer a migration tool that transfers existing SEPA-payments to the new API.

    Better if the plugin takes care of it.

    BTW: Is there any release date regarding the “new checkout experience”-issue with SEPA? I have checked the newest release and the issue seems not to be solved yet, unfortunatley

    Thanks

    • This reply was modified 6 months, 1 week ago by topfra.
    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi there @topfra,

    Better if the plugin takes care of it.

    The plugin is going to take care of everything for you, all you need is to keep the plugin up to date, as the updates are the ones going to address the changes.

    Is there any release date regarding the “new checkout experience”-issue with SEPA?

    At the moment, I’m unable to give an exact date however, there’s a recent update to version 8.3.0, you can check out the change log here.

    I hope this helps.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there ?? ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

    All the best,
    Omar

Viewing 5 replies - 1 through 5 (of 5 total)
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