• Resolved Swapnil Ghone

    (@swapnilghone9)


    Hello I got following message from Paypal Braintree

    REMINDER – Action needed: Update Your Braintree .NET SDK. ?

    ?Hello user, ?

    ?We first reached out to you on January 10 because our records showed that you were using an old version of the Braintree .NET SDK. A new version of the SDK was released on November 1, 2022, with new security enhancements. Please upgrade to the Braintree Python SDK v.5.14.0 or higher as soon as possible. Starting February 28, 2023, older versions of the SDK may no longer be supported. Please disregard if you have already updated your SDK following our initial outreach on January 10 but take action now if you haven’t yet done so.

    To make this update:

    • If you’re currently using v5 of the .NET SDK, you?need to upgrade the SDK to v5.14.0 or higher. Your integration won’t?require any other changes.
    • If you’re currently using v4 or lower of the Braintree .NET SDK, please upgrade to the recently released .NET v4.18.1. Your integration won’t?require any other changes.
    • If you’re currently using v3 or lower of the Braintree .NET SDK, please upgrade to the recently released .NET v4.18.1 and refer to the?migration guide?to make any integration changes.

    Initally we thought that plugin make use of PHP SDK so no change should be required, but as per Paypal our transactions are using Braintree .NET 5.12.0.00 .

    We are not sure if this is something use by your payment processing servers, please check and let me know how can we deal with this

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi there @swapnilghone9

    Thank you for reaching out about this.

    To help you further, I’d like to understand more about your setup.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com/ and feel free to change/remove your site URL in the report for privacy reasons.

    You can paste the Gist link here in your reply, once you have that.

    Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select View and copy and paste them into your reply here.

    Looking forward to hearing from you!

    Thread Starter Swapnil Ghone

    (@swapnilghone9)

    Hi there @swapnilghone9

    Thank you for reaching back, with the store’s System Status Report (SSR).

    Please upgrade to the Braintree Python SDK v.5.14.0 or higher as soon as possible.

    Feel free to check out the related developer documentation, about updating to the latest Python SDK version.

    Upgrade your server SDK version.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thread Starter Swapnil Ghone

    (@swapnilghone9)

    Hey @anastas10s ,

    Thanks for the refrence link. I just discoverd that the issue is not with this plugin, the plugin is making use of PHP SDK , which is already upgraded to latest version.

    The issue was with one of our 3rd party tools which is making use of .NET SDK < v5.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Action needed: Update Your Braintree .NET SDK.’ is closed to new replies.