• I’ve used SiteOrigin Vantage Theme and Premium Support for (probably) close to 10 years now, if not longer. Their theme and PageBuilder are AWESOME. Reliable, flexible and detailed. I’m not a programmer or website developer and, as detailed and powerful as their products are, they’re also built for non-professionals like me to easily use.

    And in this age of mediocre (or poor) support, their support is truly AMAZING. I live in California. They’re in South Africa. Every time… every single time… I’ve reached out to them for support, I have a thorough, actionable and complete response waiting for me the next morning, my time. Always within 24 hours. Always! And often faster, as time-differences allow.

    Heck, I’ve reached out to other plugin companies (in different spaces) with “pre-sales” questions… when they, presumably, most value my (potential) business and rarely do I get responses as fast or complete as I ALWAYS get from SiteOrigin. If you’re considering them, ACT NOW. You’ll be happy, grateful, more productive and successful.

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  • Plugin Contributor alexgso

    (@alexgso)

    Hi Chris,

    Thank you for your very kind words!
    We really appreciate your continued support over the last ten plus years. We pride ourselves on not only delivering an excellent product but the support to back it up. It’s always very welcome to hear feedback from our users and we’re very happy to hear you’ve found a lot of value in our products over the years. Thank you!

    Kind regards,
    Alex`

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  • The topic ‘Act Now. Their Technology and Customer Support are the BEST’ is closed to new replies.