ACH Balances Functionality

  • Resolved paulgrenwood

    (@paulgrenwood)


    1 year, 7 months ago

    Hi @mrclayton

    I’m just wondering if you have a rough idea of when we could expect the ACH Balances functionality to be added to the plugin? And once implemented, would the order status automatically change to “completed” once the balance check has been returned – or would it still stay “on-hold” until payment has cleared?

    Thanks!

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  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @paulgrenwood

    Can you elaborate on what you mean by ACH Balances? The plugin already supports the new on Stripe ACH integration. The order is completed using a webhook that Stripe communicates with once the ACH payment clears.

    Kind Regards,

    Thread Starter paulgrenwood

    (@paulgrenwood)

    Thanks @mrclayton – I was reading in your documentation that the ACH Balances functionality was coming soon. So that’s where the confusion lies.

    Additionally though – if someone attempts to pay via ACH and they do not have a sufficient balance, their order will fail immediately, correct?

    My client is using Events Tickets Plus + WooCommerce to take class registrations, and I want to make sure that orders doomed to fail are not taking up their limited class seats.

    Also, Events Tickets Plus is throwing an error when attempting to generate Attendee Records upon checkout when paying with Stripe ACH. I believe this is due to the order status of “on-hold” while the ACH payment is being processed – as that’s the only difference I’m seeing with these orders.

    Do you foresee any issues in keeping the order status as “pending” instead of “on-hold” while ACH payments are being processed? And I’m seeing the following filters, but not sure which one(s) to use to accomplish this: wc_stripe_pending_charge_status, wc_stripe_authorized_order_status, wc_stripe_charge_pending_order_status

    Are there any other filters I should use as well? I don’t need change this status for subscription renewals or pre-orders – so I’ve excluded those.

    Thanks so much for your assistance!

Viewing 2 replies - 1 through 2 (of 2 total)
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