Deactivated ACF conflicts with WooCommerce Product page metaboxes

  • Resolved olppa

    (@olppa)


    1 month, 4 weeks ago

    The issue: After deactivating ACF (free version) the Product Data metabox in WooCommerce product pages and other metaboxes went missing from all the product pages.

    The culprit was ACF.
    ACF had hooked all the missing metaboxes to itself and once I disabled ACF all the metaboxes disappeared. I re-activated ACF and the metaboxes are visible again.

    Database table: usermeta -> field: meta-box-order_product (controls how metaboxes are shown in Product pages)
    A new admin users array looks like this (unserialized)
    array (
    ‘side’ => ‘icl_div,submitdiv,postimagediv,woocommerce-product-images,product_catdiv,tagsdiv-product_tag,rocket_post_exclude,cmplz_hide_banner_meta_box’,
    ‘normal’ => ‘wpb_wpbakery,woocommerce-product-data,postexcerpt,wpseo_meta,postcustom,slugdiv,commentsdiv’,
    ‘advanced’ => ”,
    )

    My admin user meta-box-order_product array looked like this (unserialized):
    array (
    ‘acf_after_title’ => ‘woocommerce-product-data,,postexcerpt,wpb_wpbakery,acf-group_63ac0d20a0e7e,alg_wc_product_open_pricing_per_product’,
    ‘side’ => ‘icl_div,submitdiv,postimagediv,woocommerce-product-images,product_catdiv,tagsdiv-product_tag,rocket_post_exclude,cmplz_hide_banner_meta_box’,
    ‘normal’ => ‘slugdiv,wpseo_meta,commentsdiv’,
    ‘advanced’ => ”,
    )

    After uninstalling ACF the metaboxes seem to return to normal.
    Please report this to your developers.

    • This topic was modified 1 month, 4 weeks ago by olppa. Reason: additional information and clarification
Viewing 2 replies - 1 through 2 (of 2 total)

  • I’m experiencing the same issue, but uninstalling ACF doesn’t resolve it. It’s been quite a while now—has there been no response from ACF at all?

    Plugin Contributor Liam Gladdy

    (@lgladdy)

    Hey there,

    Are you able to see the meta boxes in “screen options” at the top, unticked? It may just be you need to either show them, or toggle them off/on.

    ACF won’t move your meta boxes, but if you’ve dragged them to display after an ACF element, WordPress might store that as their location. Once deactivated, ACF is unable to run any code to help solve this, but you should be able to solve it yourself inside screen options.

    Thanks,
    Liam

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.