ACF automation not updating a fields value

Hi @escapshion ,

Be sure you are refreshing the browser tab in which you have the post to see the new value.

Another problem could be that the field of the post is not correct. I recommend you to check the Automator logs in AutomatorWP -> Logs to see if the automation is being triggered correctly. In case that no logs are being generated, the problem will be in the post field inside the trigger.

Hope it helps!

Thanks for the reply @tinocalvo

I checked the logs as per your suggestion and can see that automation has successfully updated the value. Please check the attached screenshot:

However, whenever I refresh the edit window of concerned post, the updated value is not visible in the text field. Also, not visible on the frontend.

Configuration details:

1. Used ACF plugin to create field groups.
2. Field groups has two fields:
   • Select field with label “Status” and values: awaiting, approve, reject.
   • Text field with label “Univ”.
3. Automation trigger: Status is updated to any value
4. Action: Univ should have custom value: “ab123”

If possible, you can try to reproduce the issue using the configuration above.

HI @escapshion ,

Normally actions related to metas usually give this update problem due to the time WordPress takes to process the data related to metas.

If you have the Schedule Actions add-on, you can add a delay to the action of, for example, 10 seconds (or less), and in this way the information stored in the database could be correctly collected.

Hi @tinocalvo ,

Sorry for the delayed reply. We decided to finish our project first and deal with this issue afterwards. Recently, my team has finished the project and applied your suggestion which worked as expected.

Thank you very much for your support

Hi @escapshion ,

Thanks for your answer, if you have any further questions, do not hesitate to contact us.