Accuracy of order completed event

  • Resolved telcoteam

    (@telcoteam)


    5 months, 3 weeks ago

    Hello, we are currently using this plugin to track completed orders.
    However, I’ve noticed a discrepancy between the data shown on GA4 and our actual sales data.
    The gap is approximately 4-5% less than our real sales. Upon comparing the order numbers, I’ve found that the tracking system randomly misses some of them.

    Could you suggest any ways to improve this accuracy? I appreciate any insights you can provide.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rocket Beetle

    (@rocketbeetlecom)

    Could it be that your users sometimes never comes back to the thank-you page ? This is where the plugin is tracking the Order Completed.

    In our pro plugin which will be released next week there is an option to still send the Order Completed to Zaraz when the order changes to lets say Completed, or whatever status you choose.

    Thread Starter telcoteam

    (@telcoteam)

    Hi! I’d like to know any update news.

    i want to try your Pro plugin and is it right that only the beta version is available for now? and can I download it if I submit my email address on your website?

    Thank you for your help.

    Plugin Author Rocket Beetle

    (@rocketbeetlecom)

    We just released the first version of the pro:

    https://store.rocketbeetle.com/checkout

Viewing 3 replies - 1 through 3 (of 3 total)
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