• Resolved candiceburgin

    (@candiceburgin)


    I have Accowebs product addons plugin. I need to export orders to include the information from their forms on my product. I followed all the steps and exported the orders. The column headings are all there but only some of the information is in the exported sheet. Is there possibly a setting that I am missing?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author algol.plus

    (@algolplus)

    Hello

    Can you share your settings ? Please, visit tab Tools to get them

    Thread Starter candiceburgin

    (@candiceburgin)

    {
    "now": {
    "version": "2.0",
    "mode": "now",
    "title": "",
    "skip_empty_file": true,
    "log_results": false,
    "from_status": [],
    "to_status": [],
    "change_order_status_to": "",
    "statuses": [
    "wc-pending",
    "wc-processing",
    "wc-on-hold",
    "wc-completed"
    ],
    "from_date": "",
    "to_date": "",
    "sub_start_from_date": "",
    "sub_start_to_date": "",
    "sub_end_from_date": "",
    "sub_end_to_date": "",
    "sub_next_paym_from_date": "",
    "sub_next_paym_to_date": "",
    "from_order_id": "",
    "to_order_id": "",
    "shipping_locations": [],
    "shipping_methods": [],
    "item_names": [],
    "item_metadata": [],
    "user_roles": [],
    "user_names": [],
    "user_custom_fields": [],
    "billing_locations": [],
    "payment_methods": [],
    "any_coupon_used": "0",
    "coupons": [],
    "order_custom_fields": [],
    "product_categories": [],
    "product_vendors": [],
    "products": [],
    "product_sku": "",
    "exclude_products": [],
    "product_taxonomies": [],
    "product_custom_fields": [],
    "product_attributes": [],
    "product_itemmeta": [],
    "format": "CSV",
    "format_xls_use_xls_format": "0",
    "format_xls_sheet_name": "Orders",
    "format_xls_display_column_names": "1",
    "format_xls_auto_width": "1",
    "format_xls_direction_rtl": "0",
    "format_xls_force_general_format": "0",
    "format_xls_remove_emojis": "0",
    "format_xls_row_images_width": "50",
    "format_xls_row_images_height": "50",
    "format_csv_enclosure": "\"",
    "format_csv_delimiter": ",",
    "format_csv_linebreak": "\r\n",
    "format_csv_display_column_names": "1",
    "format_csv_add_utf8_bom": "0",
    "format_csv_item_rows_start_from_new_line": "0",
    "format_csv_encoding": "UTF-8",
    "format_csv_delete_linebreaks": "0",
    "format_csv_remove_linebreaks": "0",
    "format_csv_force_quotes": "0",
    "format_tsv_linebreak": "\r\n",
    "format_tsv_display_column_names": "1",
    "format_tsv_add_utf8_bom": "0",
    "format_tsv_item_rows_start_from_new_line": "0",
    "format_tsv_encoding": "UTF-8",
    "format_xml_root_tag": "Orders",
    "format_xml_order_tag": "Order",
    "format_xml_product_tag": "Product",
    "format_xml_coupon_tag": "Coupon",
    "format_xml_prepend_raw_xml": "",
    "format_xml_append_raw_xml": "",
    "format_xml_self_closing_tags": "1",
    "format_xml_preview_format": "0",
    "format_json_start_tag": "[",
    "format_json_end_tag": "]",
    "format_json_unescaped_slashes": 0,
    "format_json_numeric_check": 0,
    "format_json_encode_unicode": 0,
    "format_pdf_display_column_names": "1",
    "format_pdf_repeat_header": "1",
    "format_pdf_direction_rtl": 0,
    "format_pdf_orientation": "L",
    "format_pdf_page_size": "A4",
    "format_pdf_font_size": "8",
    "format_pdf_header_text": "",
    "format_pdf_footer_text": "",
    "format_pdf_pagination": "C",
    "format_pdf_fit_page_width": "0",
    "format_pdf_cols_width": "25",
    "format_pdf_cols_align": "L",
    "format_pdf_cols_vertical_align": "T",
    "format_pdf_page_header_text_color": "#000000",
    "format_pdf_page_footer_text_color": "#000000",
    "format_pdf_table_header_text_color": "#000000",
    "format_pdf_table_header_background_color": "#FFFFFF",
    "format_pdf_table_row_text_color": "#000000",
    "format_pdf_table_row_background_color": "#FFFFFF",
    "format_pdf_logo_source_id": "0",
    "format_pdf_logo_source": "",
    "format_pdf_logo_width": "0",
    "format_pdf_logo_height": "15",
    "format_pdf_logo_align": "R",
    "format_pdf_row_images_width": "15",
    "format_pdf_row_images_height": "15",
    "format_pdf_row_images_add_link": "0",
    "format_pdf_row_dont_page_break_order_lines": "0",
    "format_html_display_column_names": "1",
    "format_html_repeat_header_last_line": "0",
    "format_html_font_size": "13",
    "format_html_header_text": "",
    "format_html_footer_text": "",
    "format_html_cols_align": "L",
    "format_html_header_text_color": "#000000",
    "format_html_footer_text_color": "#000000",
    "format_html_table_header_text_color": "#000000",
    "format_html_table_header_background_color": "#FFFFFF",
    "format_html_table_row_text_color": "#000000",
    "format_html_table_row_background_color": "#FFFFFF",
    "format_html_row_images_width": "100",
    "format_html_row_images_height": "100",
    "format_html_images_add_link": "0",
    "format_html_custom_css": "",
    "all_products_from_order": "1",
    "skip_refunded_items": "0",
    "skip_suborders": "0",
    "export_refunds": "0",
    "export_matched_items": "0",
    "date_format": "Y-m-d",
    "time_format": "H:i",
    "sort_direction": "DESC",
    "sort": "order_id",
    "format_number_fields": "0",
    "export_all_comments": "0",
    "export_refund_notes": "0",
    "strip_tags_product_fields": "0",
    "strip_html_tags": "0",
    "round_item_tax_rate": "0",
    "cleanup_phone": "0",
    "convert_serialized_values": "0",
    "enable_debug": "0",
    "billing_details_for_shipping": "0",
    "custom_php": "0",
    "custom_php_code": "",
    "mark_exported_orders": "0",
    "export_unmarked_orders": "0",
    "summary_report_by_products": "0",
    "duplicated_fields_settings": {
    "products": {
    "repeat": "rows",
    "populate_other_columns": "1",
    "max_cols": "10",
    "group_by": "product",
    "line_delimiter": "\n"
    },
    "coupons": {
    "repeat": "rows",
    "max_cols": "10",
    "group_by": "product",
    "line_delimiter": "\n"
    }
    },
    "summary_report_by_customers": "0",
    "order_fields": [
    {
    "segment": "common",
    "key": "order_date",
    "label": "Order Date",
    "format": "date",
    "colname": "Order Date"
    },
    {
    "segment": "common",
    "key": "order_number",
    "label": "Order Number",
    "format": "string",
    "colname": "Order Number"
    },
    {
    "segment": "common",
    "key": "order_status",
    "label": "Order Status",
    "format": "string",
    "colname": "Order Status"
    },
    {
    "segment": "products",
    "key": "products",
    "colname": "Products",
    "label": "Products",
    "format": "undefined"
    },
    {
    "segment": "products",
    "key": "plain_products_Name",
    "label": "Name",
    "format": "",
    "colname": "Name"
    },
    {
    "segment": "products",
    "key": "plain_products_Surname",
    "label": "Surname",
    "format": "",
    "colname": "Surname"
    },
    {
    "segment": "products",
    "key": "plain_products_Name to appear on badge",
    "label": "Name to appear on badge",
    "format": "",
    "colname": "Badge Name"
    },
    {
    "segment": "products",
    "key": "plain_products_Email Address",
    "label": "Email Address",
    "format": "string",
    "colname": "Email Address"
    },
    {
    "segment": "products",
    "key": "plain_products_Phone Number",
    "label": "Phone Number",
    "format": "string",
    "colname": "Phone Number"
    },
    {
    "segment": "products",
    "key": "plain_products_Company Name",
    "label": "Company Name",
    "format": "string",
    "colname": "Company Name"
    },
    {
    "segment": "products",
    "key": "plain_products_Register as a CGA Member?",
    "label": "Register as a CGA Member?",
    "format": "string",
    "colname": "CGA Member"
    },
    {
    "segment": "products",
    "key": "plain_products_Confirm CGA Membership Number",
    "label": "Confirm CGA Membership Number",
    "format": "string",
    "colname": "CGA Membership Number"
    },
    {
    "segment": "products",
    "key": "plain_products_Register as a Non-Member?",
    "label": "Register as a Non-Member?",
    "format": "string",
    "colname": "Non-Member"
    },
    {
    "segment": "products",
    "key": "plain_products_Will you be attending the Welcome Function?",
    "label": "Will you be attending the Welcome Function?",
    "format": "string",
    "colname": "Welcome Function"
    },
    {
    "segment": "products",
    "key": "plain_products_Will you be attending the Gala Dinner?",
    "label": "Will you be attending the Gala Dinner?",
    "format": "",
    "colname": "Gala Dinner"
    },
    {
    "segment": "products",
    "key": "plain_products_Will you be attending the Pre-Summit Tour?",
    "label": "Will you be attending the Pre-Summit Tour?",
    "format": "string",
    "colname": "Pre-Summit Tour"
    },
    {
    "segment": "products",
    "key": "plain_products_Dietary Specifications",
    "label": "Dietary Specifications",
    "format": "string",
    "colname": "Dietary"
    },
    {
    "segment": "billing",
    "key": "billing_first_name",
    "label": "First Name (Billing)",
    "format": "string",
    "colname": "First Name (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_last_name",
    "label": "Last Name (Billing)",
    "format": "string",
    "colname": "Last Name (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_company",
    "label": "Company (Billing)",
    "format": "string",
    "colname": "Company (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_address",
    "label": "Address 1&2 (Billing)",
    "format": "string",
    "colname": "Address 1&2 (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_city",
    "label": "City (Billing)",
    "format": "string",
    "colname": "City (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_state",
    "label": "State Code (Billing)",
    "format": "string",
    "colname": "State Code (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_postcode",
    "label": "Postcode (Billing)",
    "format": "string",
    "colname": "Postcode (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_country",
    "label": "Country Code (Billing)",
    "format": "string",
    "colname": "Country Code (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_email",
    "label": "Email (Billing)",
    "format": "string",
    "colname": "Email (Billing)"
    },
    {
    "segment": "billing",
    "key": "billing_phone",
    "label": "Phone (Billing)",
    "format": "string",
    "colname": "Phone (Billing)"
    },
    {
    "segment": "cart",
    "key": "payment_method_title",
    "label": "Payment Method Title",
    "format": "string",
    "colname": "Payment Method Title"
    },
    {
    "segment": "totals",
    "key": "order_total",
    "label": "Order Total Amount",
    "format": "money",
    "colname": "Order Total Amount"
    },
    {
    "segment": "coupons",
    "key": "coupons",
    "colname": "Coupons",
    "label": "Coupons",
    "format": "undefined"
    },
    {
    "segment": "coupons",
    "key": "plain_coupons_code",
    "label": "Coupon Code",
    "format": "string",
    "colname": "Coupon Code"
    }
    ],
    "order_product_fields": [
    {
    "label": "SKU",
    "format": "string",
    "colname": "SKU",
    "default": 1,
    "key": "sku"
    },
    {
    "label": "Item #",
    "format": "number",
    "colname": "Item #",
    "default": 1,
    "key": "line_id"
    },
    {
    "label": "Item Name",
    "format": "string",
    "colname": "Item Name",
    "default": 1,
    "key": "name"
    },
    {
    "label": "Quantity (- Refund)",
    "format": "number",
    "colname": "Quantity (- Refund)",
    "default": 1,
    "key": "qty_minus_refund"
    },
    {
    "label": "Item Cost",
    "format": "money",
    "colname": "Item Cost",
    "default": 1,
    "key": "item_price"
    }
    ],
    "order_coupon_fields": [
    {
    "label": "Coupon Code",
    "format": "string",
    "colname": "Coupon Code",
    "default": 1,
    "key": "code"
    },
    {
    "label": "Discount Amount",
    "format": "money",
    "colname": "Discount Amount",
    "default": 1,
    "key": "discount_amount"
    },
    {
    "label": "Discount Amount Tax",
    "format": "money",
    "colname": "Discount Amount Tax",
    "default": 1,
    "key": "discount_amount_tax"
    }
    ],
    "id": 0,
    "post_type": "shop_order",
    "export_rule_field": "date",
    "export_filename": "CGA Summit Registration.csv",
    "summary_row_title": "Total"
    },
    "profiles": [],
    "cron": [],
    "order-action": []
    }
    Thread Starter candiceburgin

    (@candiceburgin)

    No worries. I got support from Alex at algol.plus and he figured out that I was selecting incorrect fields for the export.

Viewing 3 replies - 1 through 3 (of 3 total)
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