Accounts Keep Disappearing

  • Resolved Jeffrey Powers

    (@animalien)


    6 years, 1 month ago

    I have had some issues with the plugin. I’ve removed, and reinstalled. It has me put in my credentials for Twitter, which I do, then after save and refresh, the credentials disappear.

    Three days ago, I successfully had my Twitter credentials inputted. It sent two tweets, then apparently disappeared again.

    Please advise.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi this is strange behavior, can you try again and monitor this closely? Please also keep an eye on what actions you are taking on the site which might be causing this

    Thread Starter Jeffrey Powers

    (@animalien)

    Not only does the account info disappear, but the settings do, too. I see you did an update. I am hoping that will fix.

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi, this shouldn’t be happening, the settings are stored in the database, monitor it closely and let us know what you notice when it happened

    elevatingyourbusiness

    (@elevatingyourbusiness)

    Is this the same problem I’m having.

    1) with every update, I was having to back into the system and redo the settings. It stopped sending out tweets.

    2) however, I let things slide, as I was too busy, but it hasn’t been posting tweets in many months. I went into my dashboard and it’s a blank screen. I went and used the “go back to previous version” and it’s still a blank page.

    hosting via siteground

    Maria

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    @elevatingyourbusiness please create a separate thread for your issue as per forum rules. We can also take a closer look at this and what might be happening.

    You can also send us a ticket here: https://revive.social/contact enter: free in the area it asks for a license key

    Thread Starter Jeffrey Powers

    (@animalien)

    I am still having this issue. I deleted-reinstalled the plugin with no change. I had Tweet old Post, so maybe there’s a setting still out there.

    Can you let me know what I should be looking for in MySQL so I can scrub the DB and try again?

    Thanks.

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi @animalien, please send us a support ticket here so we can better assist: https://revive.social/contact

Viewing 7 replies - 1 through 7 (of 7 total)
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