Account Suspended by Host Due to http Problems

  • Today I had my whole web hosting account suspended and was given this reason by my web host:

    Your account was suspended due to high httpd useage on
    https://www.butlersheetmetal.com /tinbasherblog/wp-admin/

    Fairly recently my blog was hacked and I installed bad behaviour and have noticed quite a few 412 precondition errors. I also password protected the login part of the blog from my Cpanel.

    For the past three days I’ve been having problems with the initial login dashboard page not loading fully and am probably wondering if this is the issue to which they are referring.

    I honestly don’t have a clue as to what the problem might be, but I don’t want to have to turn off certain plugins and resort to a less secure blog. Nor do I want my whole account suspending due to excessive http usage.

    Anybody have a clue as to the problem?

    Thanks.

Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter pawoodster

    (@pawoodster)

    I’ve heard some good things about them and I’ll certainly fire them an email off at some point.

    Now the only thing I did to the wp-admin folder was to password protect it after I was hacked. I also installed bad behaviour and am obviously getting quite a few 412 precondition errors.

    But, things are back on for now and I’ll just have to upgrade over the weekend.

    Many thanks for all the responses and suggestions.

    This forum is a terrific example of how support should work.

    pawoodster – could you email me ? I’m interested in what your host said about WP and I’m sure Matt would be curious as to the host and their opinions / experiences.
    tamba2 at gmail dot com

    Thread Starter pawoodster

    (@pawoodster)

    Did you get my email?

    Well I’ve upgraded to 1.5.2 and the problem still exists.

    Not being an expert with regards to php is there anything I should be looking for within my wp-admin folder that would give me a clue as to what the problem might be.

    It’s just that when I initially sign in to my admin backend, the dashboard page doesn’t load fully.

    Everything else in admin works just fine.

    I’d had no problems up until last weekend when Cpanel was upgraded to allow for the latest wordpress install through fantastico.

    I did, and it reveals little.
    I’m not a fan of auto-installs / upgrades so I would redo the upgrade myself by deleting all the wp-* files and reuploading new ones.

    They may be saying that there is high usage, but for this to be properly sorted they need to nail the cause to a specific script / function rather than just shutting you down. If you have full backups, I would be tempted to switch hosts.

    Alternatively in the short term, you can edit the dashboard to show virtually nothing. Use the following as the complete /wp-admin/index.php

    <?php
    require_once('admin.php');
    $title = __('Dashboard');
    require_once('admin-header.php');
    $today = current_time('mysql', 1);
    ?>
    <?php
    require('./admin-footer.php');
    ?>

    You’ll get a virtually blank screen. Not great but as a temp solution so they unlock you and you can get backups, it’s worth considering.

    Thread Starter pawoodster

    (@pawoodster)

    I know exactly what you’re saying.

    We’ll see if they can come up with anymore details, but for now I’ve implemented your little workaround.

    I’ll let you know if they get weirder about wordpress. It’s just that I’ll have to set a bit of time aside and I’d rather not rush into moving hosts right this second.

    Thanks again.

Viewing 5 replies - 16 through 20 (of 20 total)
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