Chinese Dragon bonds,Jollibee delivery promo code today reddit.Recharge Every day and Get Bonus up-to 50%!

Resolved techuptodate
(@techuptodate)

3 years, 10 months ago

Hi Team,

I have a monthly subscription on my website and I have a scenario,

When User 1st create the account on my website at that time, I want to manually approve them that’s why I have added them as “pending”.

Once they 1st manually updated as “active” on each renewal, the User Account status changed from “Active” to “Pending”.

I don’t want to re-approve them. I want to keep them Active.
How can I stop changing it to “Pending” and keep them “Active” after renewal?

Is there any workaround for such a scenario?

UPDATE:
I have used your code shared here https://simple-membership-plugin.com/forums/topic/account-status-pending-after-monthly-renewal/#post-22277

But still the issue is there.

Please take a look.

–
Thanks

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support mbrsolution
(@mbrsolution)

3 years, 10 months ago

Hi, are you running the latest version 4.0.5 of our plugin?

Regards

Thread Starter techuptodate
(@techuptodate)

3 years, 10 months ago

Yes, It’s the same version I am running

Plugin Support mbrsolution
(@mbrsolution)

3 years, 10 months ago

And did you add the snippet of code to your functions.php file as mentioned in the link above?

Regards

Thread Starter techuptodate
(@techuptodate)

3 years, 10 months ago

Yes, Take a look – https://prnt.sc/128huef

Thread Starter techuptodate
(@techuptodate)

3 years, 10 months ago

Hi Team,

Also, that code is affecting the users who are not approved 1st time and on the update, they automatically convert to Active.

Looking forward to a quick solution. Let me know if you need system access to take a close look at the issue.

–
Thanks

Plugin Support mbrsolution
(@mbrsolution)

3 years, 10 months ago

I have submitted a message to the developers to investigate further your issue.

Thank you

Plugin Author wp.insider
(@wpinsider-1)

3 years, 10 months ago

I am not sure what is happening on this install. Something strange is happening on this site. It will need to be handled as a paid support ticket so I can allocate appropriate time to understand how our plugin is being used on this site. Then I might have some clues.

Alternatively, please try a different plugin to see if that works better on this site.

Thread Starter techuptodate
(@techuptodate)

3 years, 10 months ago

Hi @wpinsider-1

How can we proceed with the same?
Please let me know.

I can’t change the plugin as we already have thousands of users.

–
Thanks

Plugin Support mbrsolution
(@mbrsolution)

3 years, 10 months ago

Hi, I am closing this support thread. The developer is already responding to your other support thread and I believe they are duplicates.

https://simple-membership-plugin.com/forums/topic/account-status-pending-after-monthly-renewal/#post-22259

Thank you

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Account Status “Pending” After Monthly Renewal [Updated]’ is closed to new replies.

Tags