Account not showing in drop down.

  • Resolved lordsnake

    (@lordsnake)


    1 year, 5 months ago

    Client has invited me and given me access to his tag manager account, I accpeted the invite and I can see it and access it just fine at https://tagmanager.google.com/

    But in wordpress when I try to connect tag manager, this acocunt does not show up in the drop down list.
    Yes I have refreshed, disconnected and reconnecte dmany times, to no avoid, it still doesn;t show up.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @lordsnake thank you for opening a support topic with us. To help you further with this could you please share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.
    2. Are you logging in to Site Kit using the same Google account that has access to the Tag Manager account?
    3. Do you experience the same when trying from an Incognito browser?

    Let me know if you have any questions on the above information.

    Thread Starter lordsnake

    (@lordsnake)

    its working now, for whatever reason, it took a couple of days for the account to show up in site kit.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @lordsnake Thanks for confirming and glad to hear this is now resolved. If you run into any further issues then please feel free to get back in touch and we will be happy to help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Account not showing in drop down.’ is closed to new replies.