• Resolved rmtm

    (@rmtm)


    Hello,

    Can’t make PRO plugin work when user fills data and tries to create account on checkout page. Message:” You need to log in and verify your email to place an order” is displayed, but no email arrives and no account created.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    In the plugin’s settings Blocking tab, please disable the Block Checkout option. If this option is enabled, it means the user cannot place an order without having an account first.

    Thread Starter rmtm

    (@rmtm)

    But then everyone can use checkout.
    What is needed, is that guest can add items in cart and at checkout can create account which is then verified. Is this impossible with your plugin? (Don’t see any other reason to have blocked checkout option because it can be disabled for non-registered users in woocommerce.)

    Zohaib

    (@zohaibayub85)

    Hi,

    There are several options in the plugin that can work in your situation. But I would need some more details on what exactly you are trying to achieve in order to give you the right settings.

    If guests can add products to the cart, checkout, and create an account at checkout, you need to disable the Block checkout option under the Blocking tab. Once they check out they will receive a verification email. You can choose to automatically verify the email of paying users. This option is under General > Account verification > Paying Customers

    If you don’t want them to get automatically verified if they have paid, then please disable that option. In that case, in the plugin’s settings, Advanced tab you could explore options to Prevent login after checkout and you can also Block order emails. If you choose to prevent login after checkout, the user will have to verify their email to be able to log in. You can also choose to Block thank you page for non-verified users. If you choose to Block order emails, the user will have to verify their email first, then they would receive the order confirmation emails.

    It is not possible to send an email for verification without creating the account first, whether this is through the My Account page or through WooCommerce Checkout. The plugin is meant to send verification emails after an account is created.

    Thread Starter rmtm

    (@rmtm)

    “” If you choose to Block order emails, the user will have to verify their email first, then they would receive the order confirmation emails.

    Will it also block “recieved order” emails in our end? We don’t want to recieve spam orders.

    Zohaib

    (@zohaibayub85)

    Hi @rmtm

    No, it will not block order emails to the admin. It will block the order emails to unverified users, once they verify, they will receive the order emails.

    Thread Starter rmtm

    (@rmtm)

    Actually it can be set to block “new order” ??
    Thank you for clarifying things. Topic can be closed for now.

    Plugin Contributor Pablo Pacheco

    (@karzin)

    I’m closing the ticket then, thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Account not created at checkout and email not sent’ is closed to new replies.