Account downgraded to newest membership

  • Resolved naguibihelek

    (@naguibihelek)


    5 years, 6 months ago

    What happens if someone has a high membership level, then purchases another membership that was intended for lower level, are they downgraded to newest purchase which has a lower level. Does it drop them down to the newest membership, even though it is lower than what they already have and causes them to loose access to their initial membership?

    Thanks
    Nagui

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  • Hi Nagui,

    Is this a question about our pro version? If so, yes, if someone downgrades then their old membership gets replaced with the newer one. It is a full downgrade.

    If you have any further questions about our pro version then please get in touch with us here: https://restrictcontentpro.com/support/

Viewing 1 replies (of 1 total)
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