Account configure error

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  • Hi @richa1996,

    It looks like your site cannot connect to the SMTP server 199.34.10.51. This IP seems to be the IP of your site itself, so are you sending SMTP from the same server?

    You mention that you are sending mail via SendGrid – are you doing this via API or traditional SMTP?

    Hope this helps.

    Kind Regards,
    Tim

    Thread Starter richa1996

    (@richa1996)

    i have used Post SMTP plugin and configure sendgrid with apikey in the site

    Hi @richa1996,

    Does that mean you are all sorted? If so, please do remember to mark this thread as resolved to help others too.

    Kind Regards,
    Tim

    Hi @richa1996,

    We haven’t heard from you in a while, so I’ll mark this thread as resolved. If you have any further questions please feel free to open a new thread, and link to this one.

    Kind Regards,
    Tim

Viewing 4 replies - 1 through 4 (of 4 total)
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