Account added but dont appears

  • Resolved Tigre

    (@tigerx1)


    6 years, 9 months ago

    Hello

    When i installed the plugin, i configured it to works only with my Twitter account and all fine. But when i went to change the time to publish in Twitter, i see that there isn’t any account added but when i want to add a new account says that only i can add one account of Twitter and one of Facebook but i never added any Facebook account so it’s very strange.

    This ocurrs in the lastest version of the plugin and the lastest WordPress but i try older versions of the plugin and ocurrs the same.

    I want to try erasing all the data stored in database but i dont know what tables use this plugin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi there, please send us a support ticket here: https://revive.social/support/ you can enter “free” when it asks for the license key

    Thread Starter Tigre

    (@tigerx1)

    Hello

    In this web there are only links to FAQs and docs and button “submit request” said that insert some words to work but do nothing

    Please i need help. I saw all docs anf faqs but there are nothing about my problem

    Thank you

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    After entering some words regarding the problem there will be an “Open Support Ticket” button at the bottom of the results:

    https://prnt.sc/jzq72o

    Thread Starter Tigre

    (@tigerx1)

    After doing a brief investigation and after could not send any message to technical support, you came to these conclusions:

    1. Support webpage of this plugin needs to be more easy. It’s good to have FAQ’s and docs to see typical problems but there are a lot of steps to access support form
    2. The plugin “Clearfy” can cause an incompatibility if one of the options of this plugin, called “Remove REST API Links”, is activated

    I mark this post to “resolved” and i wait developers will include this into their docs and FAQs

Viewing 4 replies - 1 through 4 (of 4 total)
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