Account

  • Resolved webdy

    (@webdy)


    2 years, 5 months ago

    Good day,

    I just noticed that customers could not create accounts in my e-shop. If you have an account you can log in, but there is no option to create an account. Can anyone help me here? Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    Thanks for reaching out.

    It looks like it’s not enabled in WooCommerce and WordPress settings to register a new account.

    Can you please go to WooCommerce > Settings > Account & Privacy and check the following settings:

    Here, we need to make sure that you are allowing users to register on the “My Accounts” page or during the checkout process.

    Also, please go to WordPress Dashboard > Settings, and make sure that you have allowed anyone to register on the website:

    Let me know how it goes!

    Best,

    Hi there @webdy,

    I hope account creation is now set up and working on your site! We haven’t heard back from you for a while, so I’m going to mark this post as resolved now. If you need any further help, please post on the WooCommerce forums instead and we can continue helping from there. Or, if you need additional help with the Storefront theme, please start a new thread and we’ll be able to help you out there.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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