• Resolved rlvl2021

    (@rlvl2021)


    Hi. I would like to know if the accordion has a category limits.
    I have 39 categories but the accordion is showing only 36.
    My wordpress version is 5.2.2 and my helpie version is 0.7.1.
    Any helps will be appreciated.
    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi There,

    Sorry about that. We are not having any limit with the category display. Could you please send me your website details and temporary admin access to your site so that I could check this down and fix it straightaway for you?

    You can send us your details by creating a ticket at pauple.freshdesk.com

    Looking forward to see you there.

    Kind Regards.

    Thread Starter rlvl2021

    (@rlvl2021)

    Hi. Thank you for the answer. I resolved the issue. Yes there is not categories limit on the accordion.

    I have another issue. When i am creating a new helpie, i am using the rich text component on visual mode. The rich text is not user friendly as a word document management or another text writer to create nice text formatted, aligned etc. I would like to know what is the best way to create nice articles well formatted, aligned on helpie. Maybe i have to create my article outside helpie than copy and paste or import a document on helpie?
    Let me know,
    Best regards.

    Hi There,

    Our editor follows the same as the default WordPress editor. There is no difference between their editor and our’s. We have just used the same.

    Whatever practices you follow for default posts, you can use it for FAQ also.

    Kind Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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