Accordion always open

  • Resolved backpackingseries

    (@backpackingseries)


    4 years, 8 months ago

    Hi,

    Perhaps since the last update, the accordion stays open. I did not make any changes to the site and verified the settings, nonetheless. I also tried changing the theme, but no joy. Any suggestions?

    Kind regards,

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • hannah

    (@hannahritner)

    Hey,
    I’m not able to duplicate this. Do you have “Start with all panes collapsed” turned on in your accordion block settings?

    Hannah

    Thread Starter backpackingseries

    (@backpackingseries)

    @hannahritner

    Yes, the option Start with all panes collapsed” is turned on.

    Kind regards,

    hannah

    (@hannahritner)

    Hmm, can you tell me what version of the Kadence Blocks you’re running? And also what them you’re using?
    Thanks!

    Hannah

    Thread Starter backpackingseries

    (@backpackingseries)

    @hannahritner

    I’m using the latest version of Kadence with Astra theme.

    To test, I tried changing the theme to OceanWP and Twenty Twenty. But no joy.

    Kind regards,

    Hey,
    Can you turn off your minify plugin as a test? Right now you are getting an error from your EU cookie law plugin that is breaking javascript on the page. It’s possible your minify plugin just needs to be cleared. If you can turn it off though I could see if the issue really is your EU cookie law plugin.

    Ben

    Thread Starter backpackingseries

    (@backpackingseries)

    @britner Thank you so much. Yeah, I unchecked ‘Aggregate JS’ option in #Autoptimize plugin and it resolves the issue.

    PS: Whom should I consult next – AO or EU Cookie plugin?

    Appreciate your support.

    Kind regards,

    hey backpackingseries; based on

    Right now you are getting an error from your EU cookie law plugin that is breaking javascript on the page

    you would have to add jetpack/_inc/build/widgets/eu-cookie-law/eu-cookie-law.min.js to the Autoptimize JS optimization comma-separated exclusion list.

    hope this helps,
    frank (ao dev)

    Thread Starter backpackingseries

    (@backpackingseries)

    @optimizingmatters

    Wow, great support! Thank you so much!

    Kind regards,

Viewing 8 replies - 1 through 8 (of 8 total)
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