according to the test, the smtp setting works, but in reality it does not

  • Resolved Anand15

    (@anand15)


    9 months ago

    Hi! Please help me. I set up smtp because it didn’t send the email without it. According to the test it works, but in reality it doesn’t work at all, what is the solution? Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @anand15,

    Thanks for reaching out! Please try sending a test email to this online tool to check your email deliverability score. If you see any issues, please share that report link with your email provider, and they should be able to assist you further.

    In the meantime, you can also configure an alternative mailer on your site.

    I hope this helps. Thanks!

    Thread Starter Anand15

    (@anand15)

    Hello! Thanks for the quick response. I tried another form (a template form, but with fewer options) and in this case I receive the letter. In addition, I have another website with the same hosting provider, and using your plugins, I receive emails without smtp settings.

Viewing 2 replies - 1 through 2 (of 2 total)
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