• Upon update to AccessPress Parallax (3.3 ?) today (13th Jan. 2020) on my WordPress Site (5.3.2) the site went down and the Recovery Mode Page says:

    AccessPress Parallax This theme failed to load properly and was paused within the admin backend.

    Are there any more reports on that and should I expect a fix in foreseeable future?

    Greg

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Greg Greensky

    (@greg-greensky)

    Error Details
    =============
    An error of type E_ERROR was caused in line 99 of the file C:\websites\edu2\wp-content\themes\accesspress-parallaxer\inc\customizer\customizer.php. Error message: Class ‘WP_Customize_Section’ not found

    Thread Starter Greg Greensky

    (@greg-greensky)

    So I got to solving the source code myself and it all worked for me.

    Tell your devs they should keep track of their class names.

    The solution below:

    line 99: replace

    —————————————————————————-
    class Accesspress_Parallax_Customize_Section_Pro extends WP_Customize_Section {
    —————————————————————————-

    with:

    —————————————————————————-
    class Accesspress_Parallax_Customize_Section_Pro extends WP_Customize_control {
    —————————————————————————-

    Greg

    Hello @greg-greensky,

    I got the same issue here. I fixed it temporally doing what you said above, but still having problems with other section. I just returned to previous version.

    Thread Starter Greg Greensky

    (@greg-greensky)

    Hi Yordan,

    AccessPresss tried to correct something in the 3.4 Parallax update but again it was a failure.

    My configuration now:
    WordPress version 5.3.2
    Current theme: AccessPress Parallax (version 3.4)
    Current plugin: (version 3.3)
    PHP version 7.2.7

    Error Details
    =============
    An error of type E_ERROR was caused in line 15 of the file C:\websites\edu2\wp-content\themes\accesspress-parallax\inc\customizer\customizer.php. Error message: Class ‘WP_Customize_Section’ not found

    So again I changed “Section” to “Control” in the customizer.php and all runs well again.

    Are they playing some kind of Hide and Seek?

    Hi there,

    Thank you for writing back.

    We have tested the theme several times but unable to replicate the error, can you please send us error screenshots and login details to our private support email so that we can check on this and provide you a better solution.

    Regards!

Viewing 5 replies - 1 through 5 (of 5 total)
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