Access Token not found in cache
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When someone clicks on the PayPal link on my website having put something in the cart, a message appears, “Access Token not found in cache”. What does this mean and how can I fix it? I have googled it, but have not been able to find anything helpful. I believe that the ‘Payment Gateway for PayPal on WooCommerce’ plugin may be causing the issue. . I am using WordPress 6.1.6.
The page I need help with: [log in to see the link]
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Hi @user912,
Could you please provide the title of the payment method you used with our plugin?
Thanks!
It is ‘PayPal Checkout’.
I installed the new version on my website and went to test it in an incognito window. The same error is still there. Do I need to do something else?
This still doesn’t work.
This post has been marked resolved, but it hasn’t been resolved at all. I didn’t mark it resolved, so I have marked it as un-resolved.
- This reply was modified 5 months, 1 week ago by user912.
Thank you for reporting the issue. Since I can’t reproduce the problem on my end and the plugin is actively used on over 10,000 installations, it would be helpful to get more details about your setup.
Could you please provide the “System Report” from your WordPress dashboard? You can find it by navigating to the following URL:
wp-admin/admin.php?page=wc-status&tab=status
The report will help us better understand your environment and identify any potential conflicts or issues. Once we have this information, we’ll be able to assist you more effectively.
Thank you for your cooperation!
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