Access Token

  • Resolved constancethecat

    (@constancethecat)


    6 years, 7 months ago

    Hello,

    I am trying to get the feed running again however am having trouble getting the access token to save. When I press save it comes up with an error. After looking through your over support questions I saw the below information given by yourself:

    1. The feed will not work even if you are an admin/manager/editor of the page, but it has not been created with your Facebook developer account. So the Facebook page must be created by you only.

    The problem I have is I developed the website but the company created their own Facebook page – this must be an issue for a lot of people who are creating websites for people that already have a long established Facebook page. Is my only option to get the company to get their own access token? This will be a headache to do and I would rather not have to.

    Kind Regards,

    J

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    Hi,

    We are sorry for the inconvenience.
    Please note that these new modifications/restrictions have been implemented by Facebook not by our company and we are not authorized to change this.

    Unfortunately, according to that new rule of the Facebook, the company should get their own access token so that the feed can work.

    Thank. Have a nice day.

Viewing 1 replies (of 1 total)
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