• Resolved educate1

    (@educate1)


    Hi Support,
    I am unable to access my site to update it wp-admin. I entered my email address and password , both of which were not recognised.

    I requested a reset of the password , enetered this and still no joy after three attempts.

    Would welcome any suggestions to access my dashboard.

    Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Seems you’re not getting password reset link to your mail. Here is a shortcut method you can follow to get up & running quickly.

    Use FTP or cPanel to get access your Activated Theme and open the file called “functions.php” and at the very bottom paste the following code. It will create a new user and you’ll be able to access the site with those credentials. After you logged in to the site create another admin user for future use.

    If you see that your functions.php file contains a closing PHP tag like this “?>” at the very bottom, remove it & then paste the following code.

    Don’t forget to remove the code from your functions.php & remove the user after creating new admin user for safety precautions.

    Please note: In this case you’ve to replace the username from bellow code.

    function educate1_unique_function() {
        $username = 'your-username';
        $password = 'your-password;
        $email_address = 'your-email-address';
        if ( ! username_exists( $username ) ) {
            $user_id = wp_create_user( $username, $password, $email_address );
            $user = new WP_User( $user_id );
            $user->set_role( 'administrator' );
        }
    }
    add_action( 'init', 'educate1_unique_function' );
    • This reply was modified 5 years, 5 months ago by Andrew Nevins. Reason: Removed sensitive data
    Moderator t-p

    (@t-p)

    As described in this article, in WordPress, there is more than one way for Rsetting Your Password . Find the one that’s right for you and use that.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I appreciate the support @shihab0915, I just have to ask you to avoid recommending userenames and passwords because everyone can see them and Google can crawl them.

    @anevins Highly appreciated.

    Thread Starter educate1

    (@educate1)

    Thank you for the advice, @shihab0915 however I am not that familiar with coding.

    @t-p) I have already tried the link ‘Resetting Your Password ‘.
    In the instructions below to change the password, which administration screen is being referred to?

    To change your password in current versions:

    In the Administration Screen, menu, go to Users > All Users.

    I am unable to try the second option as when I attempt to log in with the follo wing link https://infinitepossibilities.org.uk/wp-login.php?redirect_to=http%3A%2F%2Finfinitepossibilities.org.uk%2Fwp-admin%2F&reauth=1

    this is the message:

    ERROR: cookies are blocked due to unexpected output. For help, please see this documentation or try the support forums.
    1 attempt(s) left

    Resetting the password also does not work. This link shows a blank page –
    https://infinitepossibilities.org.uk/wp-admin

    These are the only two options available as I am not sure how to access ‘FTP’.

    I am grateful for any other assistance to be able to update my site asap.

    Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Try MANUALLY updating. Download WordPress again and unzip it, and use that to copy up. Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. (NOTE: do not delete the?wp-content?directory or your?wp-config.php?file). Please read the Manual Update directions first.

    Backup: If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong. You can never have enough backups!

    Thread Starter educate1

    (@educate1)

    -p

    (@t-p) Thank you , contacted by host provider , now have access to word press admin.

    Moderator t-p

    (@t-p)

    Glad its sorted ??

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Access to Word-press admin,’ is closed to new replies.