Access forbidden. Check the distributor key.

  • Resolved kenat2a

    (@kenat2a)


    7 months, 3 weeks ago

    When attempting to add an item to the cart, I keep getting this error: Access forbidden. Check the distributor key.

    How do I eliminate this from happening?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @kenat2a,

    Thanks for reaching out. I’m sorry to hear about the issues you are facing.

    Before we can proceed with further troubleshooting, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    1. System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support, then paste it via https://gist.github.com/ and send the link here.
    2. Fatal error logs (if any) under WooCommerce > Status > Logs.
      You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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