Access Denied – Sucuri Website Firewall

@justaniceguy
I am sorry that you are not going to like this answer but unfortunately it is common for hosts to use proxies such as this.??? As you can see from this curl it is directing to your website
$ curl -IkH ‘host:camlessons.net’?https://198.54.114.100
HTTP/2 200
content-type: text/html
last-modified: Wed, 17 Jun 2020 20:01:21 GMT
accept-ranges: bytes
content-length: 163
date: Thu, 29 Jun 2023 17:12:24 GMT
server: LiteSpeed
x-turbo-charged-by: LiteSpeed

and here??https://cleantalk.org/blacklists/198.54.114.100?or here?https://www.ipqualityscore.com/free-ip-lookup-proxy-vpn-test/lookup/198.54.114.100
now I know your host has said that it is not them but isnt it odd that the ip they say you point to is also high??https://www.ipqualityscore.com/free-ip-lookup-proxy-vpn-test/lookup/198.54.114.228?and is the same host.

really this is a high risk ip cluster for you  and the best bet is to move to another host 

Hey, thank you for such a detailed answer. I have contacted Namecheap support and after almost a two hour conversation I was suggested:

Quote: “According to my check, the block is not listed in our system. It seems that Sucuri raised the block locally on their side. I am sorry, but
you should contact their support and ask them to provide more details about how the block can be removed and how we can assist with it on
our end.” Quote end

Obviously my question would be: if you have any suggestions on what they can do in order to block gets removed on Sucuri side ?

So far I had great experience with Namecheap, had no issues before, their support is lightning fast and therefore I don’t want to change hosting.

Thank you very much.

I have been working with Sucuri1 on this and it raised a few questions on my end.
1. so when you visit your site you get blocked when the plugin is installed but not when it is uninstalled correct?
2. are other users or is it local to you?
3. are you seeing this on any other site?
I do have the devs looking into this as well

Hello Joshua, it seems to me that you haven’t understand my issue. Yet, I am thankful to you for your efforts on this.

1. My website is not blocked at all. It works perfectly. What it is blocked is website scan within backend plugin dashboard. It shows a huge message with block details and it does not show number of iFrames, Scripts and Links (it only shows audit log which is by the way one of the reason I still kept the plugin). That being said, firewall block because of the blacklisted IP does not puts me in the situation that I have to uninstall plugin.
2. I don’t quite understand what you asked exactly within second question. All users which are accessing and using my website normally.
3. I do not have any other site but only this one.

Since you are here, in order to better understand my issue I would like to suggest you to read the original thread I have started 6 months ago when the issue occured for the first time (check link I have posted at the top).

Also, as kindly asked by Namecheap staff, it would be helpful if Sucuri staff could provide some recommendations or instructions what should be done on Namecheap end in order that Sucuri unblock the IP in matter.

Thank you.

• This reply was modified 1 year, 8 months ago by justaniceguy. Reason: grammar correction

Since today my IP is not blacklisted anymore. I have not done any changes at my side.

Hopefully it will stay so.

After some 24h my websites IP went to blacklist again and therefore Firewall warning message/issue is back.

Just to update the case:

Starting today my website is not on a Firewall blacklist anymore.

By the way, I haven’t done anything on my end.