Access denied error after moving to new AWS Lightsail instance

  • Resolved bluesix

    (@bluesix)


    2 years, 1 month ago

    I’ve just moved a site over to a new Bitnami instance (from an old one), and they use a symlinked /wp-content/ folder, which seems to be causing an issue with the DLM plugin

    WP 6.1.1
    DLM version: 4.7.75
    WordPress directory location: /opt/bitnami/wordpress
    Uploads directory location: /opt/bitnami/wordpress/wp-content/uploads

    The symlink makes it look like the same address. But if I use “/wp-content/uploads/dlm_uploads/2023/02/xxxx.pdf” as the downloadable file path, I get access denied. I’ve tried prefixing that with “/opt/bitnami/wordpress”, “/bitnami/wordpress” (the physical location), both fail with the same error.

    Any ideas what might be going on?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @bluesix,

    Thanks for reaching out!

    Please go to your dashboard > Downloads > Settings > Advanced > Miscellaneous > Other downloads path> add just one:
    /
    Save and it should fix the issue.

    Warmly,
    Mihaela

    Thread Starter bluesix

    (@bluesix)

    That worked! Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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