Access code Can’t be blank

  • Resolved Richard Slade

    (@raslade)


    4 years, 9 months ago

    Hey there. I’m getting this message even though i’ve got the code and pasted in to the field. The log is empty so not sure what the problem is. Running the latest WordPress with php 7.

    Thanks
    Richard

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author westerndeal

    (@westerndeal)

    Hello @raslade

    Thanks for your message,
    You mentioned this message, but did not shown/given message
    can you send me message you are getting?

    Just make sure, authentication code must be new, don’t use old authentication key.
    Try once again using a private window, as some times it also happens due to browser cache issue.

    Let me know further.

    Thanks
    Abdullah

    Thread Starter Richard Slade

    (@raslade)

    Hey Abdullah

    Thanks for the reply. The message is Access code Can't be blank and i’ve just tried a new code in a private window but still the same message.

    Would the Let’s Encrypt SSL certificate be causing it maybe?

    Richard

    Plugin Author westerndeal

    (@westerndeal)

    It’s showing blank because you did not save the auth key entered.
    Can you take a look at the quick video and make sure you are doing the same as suggested.

    Thread Starter Richard Slade

    (@raslade)

    Alas yes I did click save and the wheel spins but the message is the same. It’s very strange?

    Plugin Author westerndeal

    (@westerndeal)

    @raslade
    Sorry for the trouble,
    We have released the new version just now, please update to latest and let us know if having same issue.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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