Accept button does not work

  • Resolved CristelLeh

    (@cristelleh)


    6 years, 6 months ago

    Thak you for this helpful GDPR plugin. I installed it and i am configurating the plugin, but the moment I click on the Accept (OK) button you go nowhere…. see printscreen https://prnt.sc/ji1sy2

    Also if i click from one tab to the other nothing happens, the links are not working, see printscreen https://prnt.sc/ji1tpv

    And I only can see half of the writing, see printscreen https://prnt.sc/ji1u3t

    Please help me out.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • MA

    (@gasparnemes)

    Hi there,

    It seems your theme is outdated, and the jQuery version is too old. Please update the theme in your install and the plugin should work.

    I hope this helps.

    Hello

    I get this problem also, but having read this reply and changed jQuery on the site to v2.0 it still has no effect. The Accept button remains no matter how often you press it. the site is https://www.artdivision.co.uk

    Is there a particular version of jQuery this plugin should use?

    Many thanks,

    Allen

Viewing 2 replies - 1 through 2 (of 2 total)
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