• Hi, I can’t edit header or top bar though I’m accessing wp-content. Please visit my website and help as I want to change word HELPLINE with Content.

    Please check this image and let me know how can I edit header.

    • This topic was modified 1 year, 11 months ago by Nadia Batool.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello @nadiawrites

    You should be able to edit the site from Pages.

    Go to WordPress admin > Pages then select the page to edit it.
    Please note that editing pages varies due to different themes so you might want to check the documentation of your active theme on how you can edit page header.

    I hope this helps.

    Best,

    Thread Starter Nadia Batool

    (@nadiawrites)

    I’m not dumb. I have designed almost 30 websites but I was talking about code editor as I want to make some cchanges in theme

    Can you confirm if you’re using the WordPress code editor and also do you see any error messages while trying to edit the header or notice a particular hindrance ?

    Thread Starter Nadia Batool

    (@nadiawrites)

    I;m using file manager plugin. My theme is PureHearts but it is a headache. If I remove an icon on Footer, it removes all icons on the site and weird boxes appear. I did this change in wp-content>footer. Worst thing is customizer is useless. Please share a code to show all icons as were previous.

    It might look like the code which was used to add the icons on the website is broken while removing the icon, or it might be a caching issue.

    While it would be difficult for me get the previous code to show all icons as it were previously on the site, you can try:

    • To rule out caching, flush the cache of the website to see if the issue is resolved.
    • Check the site backup, here you can find the previous state of the footer where the code exist then you can copy it.

    Best,

    Thread Starter Nadia Batool

    (@nadiawrites)

    Thank you for your help. As I’m working for someone else, I’m not taking risk of restoring or backing up the data.

    Hi @nadiawrites

    You might want to reach out to the site owner to that regards.

Viewing 7 replies - 1 through 7 (of 7 total)
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