Abandoned cart recovery emails confusion
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I’m not sure if this is the place where I would post. I apologize in advance if it isn’t. I looked for the specific plugin, but nothing came up.
Woocommerce Abandoned Cart Recovery by Addify provides emails such as Pending Order and Abandoned Cart in the woocommerce, settings, email tab and instructs you to create email template to send the emails manually. I’m confused.
Wouldn’t the Abandon Cart and Pending Order emails already there (in the Emails tab of Woocommerce Settings) be already triggered by an abandoned cart? Why do I need to create other templates? If I do, do I need to deactivate the ones in the Email tab? Additionally, the emails included in the Emails tab are synchronized with an Email Customizer that helps me create branded messages. I don’t see this option in the Email Template tab of this plugin. How can I connect these emails with the Email Customizer?
Any help is appreciated:)
Thank you!
The page I need help with: [log in to see the link]
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