A;B Just shows A

Hi @printonion

1) Either you choose in the filters from “more options” the “AND” logic instead of the “OR”.

2) Or the cause of the problem is that the server was configured to consider the character ’;’ parameter as a separator in Query String.

Normally, the separator is always the ‘&’ sign. But your server can be configured in such a way that parameter separators are both the ‘&’ sign and the ’;’ character.

The best solution would be to contact server support and ask them to change this setting so that the parameter separator in the Query string would be only one character ‘&’

Best Regards – Victor

Hello @fesupportteam,
When changing it to “AND” option it is no longer possible to select multiple of the same filter, even if I try to select multiple by editing the url.

We are running wordpress on a LAMP Server setup by us and it would be really appreciated if you knew how we could performe this change in the server.

Felix, https://printonion.com

You can add the next code in the wp-config.php this will change the separator for testing:

define( 'FLRT_QUERY_TERMS_SEPARATOR', ':' );

Best Regards – Victor

@fesupportteam

Yes done that but still the same thing. With some more diging did i found out that it works for my filter that uses a costum metakey while Product Categories and the Product Tags dont work the same.

@printonion

Try going to the Filters -> Settings -> URL/VAR names/prefixes and use some unique values like fe_color, fe_size, fe_cat and so on. Use the _ and not the – for the testing purposes, then hit the save button and test it.

Best Regards – Victor

@fesupportteam

Did not do a thing

Then there is only one thing left to do. Use a local server or a test site with the default WP 2021 theme and test our plugin on the default posts. After you make sure everything is working properly, try changing the theme to your current theme, install other plugins, and test the filtering throughout to understand which plugin or theme is causing this issue.

Best Regards – Victor

@fesupportteam
Works if i use the _product_materials and _product_colors. Must be something wrong with the code for the pre selected Product Categories and Product Tags