a3 Lazy Load issue in pdf invoice

  • lazyload is applied in pdf invoice and image is broken in new order mail. After disabling this a3 Lazy Load pdf in the mail is correct.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Steve Truman

    (@a3rev)

    Hello @krishnsahadevan

    Sorry there is not enough information on your ticket for me to help you.

    First of all – what is making the order? Is it WooCommerce?

    Second – what is making the PDF? Usually, that will be another plugin that does that.

    Also can you please confirm what versions of the ecommerce plugin – pdf plugin and WordPress you are using.

    Thank you
    Steve

    Thread Starter krishnsahadevan

    (@krishnsahadevan)

    Sorry for that.
    Woocommerce using for ecommerce integration and WooCommerce PDF Invoices & Packing Slips used for PDF invoice. All plugins are upto date.
    Worpress 6.0
    a3 Lazy Load 2.5.1
    WooCommerce PDF Invoices & Packing Slips 2.16.0
    WooCommerce 6.6.1

    Plugin Author Steve Truman

    (@a3rev)

    @krishnsahadevan

    Thank you – is that this PDF plugin?

    I’d need to download it and install on a local with Clean WP and WooCommerce install to debug the issue.

    When you say the images are broken in the PDF – is the PDF sent as an attachment with the new order notification?

    When you say images – do you mean the Logo – because the screenshots for that plugin do not show and image thumbnails?

    Another question – when you check the PDF on the My Account > Orders – is the image broken on the PDF there when you open it?

    Thank you
    Steve

    • This reply was modified 2 years, 5 months ago by Steve Truman.
Viewing 3 replies - 1 through 3 (of 3 total)
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